Facility: Kennestone Hospital

Job Summary:

Management and coordination of trauma and emergency general surgery registry department staff and hospital, state, and national database management operations. Responsible for monitoring staff performance including maintaining standards of productivity and quality of abstracted data, adherence to official state and national coding guidelines, compliance with policies and procedures and assurance for efficient operations of all abstraction for both trauma and emergency general surgery data management activities.

Core Responsibilities and Essential Functions:

Oversees the daily operations of both the trauma and emergency general surgery registries at Kennestone Hospital, including evaluating and monitoring staffing and work assignments of registry professionals and any contracted registry staff. Oversees new hire and ongoing staff training planning, completion and validation Assess and coordinate contractor and personnel hiring and onboarding Completes performance evaluations Conducts and documents progressive discipline and performance improvement Stays current in trauma registry, leadership and management topics to effectively administer functional responsibilities Provides coaching and advises supervisors on the above and other responsibilities Evaluates risks and addresses them to ensure coding accuracy and compliance Maintains a functional knowledge of all coding and failed coding report activities and duties within the department. Maintains current working knowledge of coding functions to assign appropriate diagnoses and procedural ICD-10 and/or AIS codes to the greatest specificity. Accurate and complete abstracting of all required data into the appropriate data fields in compliance with state and national requirements Monitors trauma registry work queues as identified, works with ED Charge Capture, Coding and interdisciplinary team for resolutions and associated processes Monitors emergency general surgery work queues as identified, works with interdisciplinary team and coding for resolutions and associated processes Evaluates, facilitates and assigns functional duties associated with each trauma and emergency general surgery encounter for subsequent billing and coding activities Reviews trauma and emergency general surgery registry accounts for trends and improvement opportunities, and coordinates improvements. Serves on hospital, system, regional, and state committees for both registries as needed Creates, maintains and executes departmental policies including but not limited to: Work schedule policies to maintain a flexible work schedule while maintaining adequate staff to complete the duties as assigned to the trauma registry professionals Workflow, operational policies and procedures Registry accuracy and interrater reliability policies and practices for trauma and emergency general surgery Oversight to establish and adhere to emergency general surgery data plan Adherence and oversight of trauma registry data plan Oversees trauma and emergency general surgery registry databases, reporting internally and with other departments. Works with IT, ED Charge Capture, CDI, PAS, revenue-cycle, clinical reporting and other services related teams to identify and resolve workflow issues Analyzes reports on abstracted data. Supports and assists the Trauma Services Director and Trauma Program Manager with coding informatics and analytics Serves as a resource to other departments and medical staff members for abstraction information and questions Represents both trauma and emergency general surgery registries at committee and medical staff meetings as needed Monitors turnaround, productivity, accuracy, and professional goals for each team member. Evaluate productivity reports, hours worked and other data to determine compliance with standards Review work queues and other reports to confirm ability to maintain turnaround time goals on assigned work Coach and facilitate team members progress to maintain goals Facilitate and encourage growth and learning opportunities to promote continued skills enhancement and staff advancement Reviews and analyzes audit results and data quality reports and coordinates education or provides education to staff with findings relative to coding and abstracting quality Supports both trauma and emergency general surgery registry team communications and morale. Leads monthly staff meetings; Conducts conference calls, Teams meetings and other forums with staff on communications, training, goals and projects among others Works with registry team to facilitate and promote employee engagement Serves as a key resource for registry team questions, inquiries and other communications Actively oversees Great Place to Work/employee engagement survey action items Technology enhancements: Research new build, optimizations and other technical tools to better develop abstraction processes and standards Ensures all software program updates are completed as needed Coordinates data backups are completed at scheduled intervals Collaborate with IT and registry vendors in processes regarding system upgrades, new technology, and issues Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• Bachelors Health Administration or Bachelors Health Science or Bachelors Health Education or Bachelors Other

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• RHIT - Reg Health Information Tech or RHIA - Reg Health Information Admin
• CAISS - Cert Abbr Injury Scale Spec
• CSTR - Cert Specialist Trauma Registr

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 5 years Trauma registry experience at Level I or Level II ACS verified Trauma Center Required and Minimum 5 years experience Required and Minimum 5 years AIS 08 and/or AIS 15 experience Required

Required Minimum Skills:

Computer/data entry experience Ability to use Microsoft Office Suite and have computer operational knowledge to manager a large team in a virtual environment which includes webconferencing, email, instant messaging and other forms of digital technology EMR (electronic medical record) knowledge and navigation experience, Epic experience preferred Excellent organizational and multi-tasking skills and oral and written communication abilities Experience in all technical aspects of trauma registry abstraction