Facility: North Fulton Physicians Building

Job Summary:
Completes Business Office Operations by determining document priority and format; verifying, entering, and proofreading data; verifying transaction information; obtaining payment authorization; maintaining office equipment and supplies; filing and retrieving policies and endorsements.

Core Responsibilities and Essential Functions:

Completes insurance documents by determining priority and format; verifying, entering, and proofreading data.
Provides administrative information by answering agent questions and concerns; resolving problems.
Pays business invoices by verifying transaction information; obtaining payment authorization.
Keeps office equipment operating by following operating instructions and established procedures; troubleshooting breakdowns; maintaining equipment supplies; performing preventive maintenance; calling for repairs.
Keeps office supplies ready by checking stock; anticipating needs; placing and expediting orders; verifying receipt; stocking items.
Maintains insurance records by filing and retrieving policies and endorsements.
Forwards business information by sorting and distributing documents and messages; preparing information for transfer.
Maintains quality results by following standards.
Protects organization value by keeping information confidential; cautioning others regarding potential breaches.
Improves insurance office management job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to insurance office management and organization success by welcoming related, different, and new requests; helping others accomplish job results.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma Other or Associates Other-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Required Minimum Skills:

Skill in monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.
Excellent communication skills both written and verbal.
Ability to manage a budget and work within the constraints of that budget
Ability to recognize, analyze, and solve a variety of problems.