Facility: 1800 Parkway Center

Join Our WEST Float Team at WellStar!

Are you ready to make a difference? Join the WellStar Enterprise Support Team (WEST) in our Float Pool! This exciting opportunity allows you to work across various facilities based on staffing needs, utilizing your unique skills to provide exceptional patient care wherever you’re needed most.

Why Join Us? As a member of the WEST Float Team, you'll:

·Impact Lives: Play a vital role in delivering high-quality care across the WellStar network.

·Diverse Experience: Float to different units, expanding your clinical expertise and gaining valuable experience.

·Supportive Environment: Work collaboratively with a dynamic team committed to excellence.

Core Responsibilities:

Specimen Receipt and Processing:

• Check all specimens for quality and quantity upon arrival.
• Cancel unacceptable specimens after notifying the RN and documenting in LIS.
• Centrifuge, decant, or split specimens as needed; deliver to testing areas in a timely manner.
• Prepare and aliquot 24-hour urine samples and input required data into LIS.
• Use tracking and pending logs to prepare specimens for transport to reference labs.
• Verify outpatient orders, physician orders, and home health orders for accuracy in HIS/LIS.
• Address insurance or billing issues with PAS or Outreach staff.
• Process microbiology specimens (plating, preparation, gram stains).

Phlebotomy:

• Prepare and maintain phlebotomy trays with necessary supplies.
• Perform venous and capillary blood collections, with a minimum of 10 venipunctures per hour.
• Review collection lists to minimize duplicate or unnecessary orders.
• Ensure patient identification using two identifiers before collection and report any missing or incorrect arm bands.
• Follow Blood Culture and Blood Bank specimen collection procedures.
• Confirm patients are left in a secure position after blood draws, and tourniquets are removed.
• Deliver specimens to the laboratory within specified timeframes and address any pending logs in LIS.

Customer Service Support:

• Follow AIDET standards at all times.
• Communicate courteously and effectively with patients, visitors, and hospital personnel.
• Maintain patient privacy and confidentiality.
• Handle incoming calls and resolve or route as needed.
• Address patient or provider complaints and escalate to a supervisor when necessary.
• Provide test results to patient care providers via reports, fax, or verbal communication.
• Maintain organized records for physician orders and lab reports.
• Follow up with patients or providers regarding problem specimens or recollections.
• Perform callback functions for critical or notification values.

Technical / HIS / LIS:

• Perform HIS/LIS order entry and resolve patient orders and sample issues using critical thinking and lab knowledge.
• Troubleshoot HIS/LIS, printer, and fax malfunctions.
• Organize specimen intake during downtime and assist with recovery.
• Assist with inventory control and maintain laboratory storage areas.
• Restock consumables in phlebotomy, clerical, and laboratory areas.
• Perform quality assurance checks on refrigerators and freezers.

Additional Responsibilities:

• Perform other duties as assigned.
• Adhere to all Wellstar Health System policies, standards, and code of conduct.

Required Education:

• High School Diploma or GED required.

Required Licenses/Certifications:

• Basic Life Support (BLS) Certification required.
• Phlebotomy Technician Certification required.

Additional Certifications:

• Phlebotomy Certification by a national organization required.

Required Experience:

• Minimum of 2 years’ experience in phlebotomy and specimen processing in an outpatient or hospital laboratory environment.