Facility: Sylvan Grove Hospital

Job Summary:

Core Responsibilities and Essential Functions:

Excellence in Customer Service by partnering with health care team, patient/resident and family
* Protects rights and dignity of patient/resident at all times.
* Maintains confidentiality.
* Participates in patient/resident rounding per standards.
* Answers telephone and call lights promptly and notifies appropriate individual of needs for follow-up.
* Resolves concerns and immediately informs the nurse/leader of complaints.
* Proactively offers assistance and comfort measures to patient/residents and families.
* Presents self in positive and professional manner and demonstrates sensitivity to concerns and needs of others.
Patient/Resident Centered Care
* Provide patient/resident care according to the Plan of Care.
* Provide basic patient/resident care needs (e.g. hygiene, nutrition, elimination, physical comfort
* measures) as assigned.
* Assist nurse and other members of health care team with care delivery as assigned.
* Provide meals and nourishment to the patient/resident according to dietary standards and the plan of care. * Documents intake and output.
* Take vital signs and document, report verbally to the nurse any acute changes in a timely manner.
* Document all patient care delivered in a timely manner as required by policy.
Provide emotional support for the patient/resident and family
*Verify how the patient/resident wants to be addressed.
*Demonstrates professional and friendly bedside manner.
*Provide time to listen and establish rapport.
*Affirm and recognize the family's role in support of the patient/resident.
*Observe any religious, or cultural restrictions or practices of the patient/resident and family.
Provide for a safe and organized environment
* Perform basic housekeeping duties in the immediate area of the patient/resident s room and bath.
* Cleans and sanitizes personal direct care items (bedpan, urinal, etc) per policy/standards.
* Ensure that safety hazards related to fall risk are removed or controlled i.e. cords, oxygen tubing, clutter etc.
* Ensure that Oxygen signage is displayed, and tanks are stored correctly.
* Ensure that bedrails, bed alarms and personal alarms are utilized correctly and encourage family and visitors to do
so.
Ensure that the patient/resident has all the required supplies needed for care
* Stock the necessary medical supplies and skin care products in the patient/resident care area.
* Stock the required linens and incontinent supplies in the patient/residents room.
* Transports patient/resident as needed.
* Transports specimens and supplies as needed.
*Transoports specimens and supplies as needed.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma or GED

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• Cert Nurse Assistant in the state of Georgia
• Basic Life Support (BLS) through the American Heart Association (AHA)

Additional License(s) and Certification(s):

Required Minimum Experience:

Less than 1 year related experience Required

Required Minimum Skills: