Facility: Spalding Medical Center

Job Summary:

The Certified Nursing Assistant is a support care provider who functions under the direction of the Registered Nurse. The Certified Nursing Assistant primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Certified Nursing Assistant assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs. Approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Certified Nursing Assistant must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.

Core Responsibilities and Essential Functions:

Excellence in Customer Service by partnering with health care team, patient/resident and family
* Protects rights and dignity of patient/resident at all times.
* Maintains confidentiality.
* Participates in patient/resident rounding per standards.
* Answers telephone and call lights promptly and notifies appropriate individual of needs for follow-up.
* Resolves concerns and immediately informs the nurse/leader of complaints.
* Proactively offers assistance and comfort measures to patient/residents and families.
* Presents self in positive and professional manner and demonstrates sensitivity to concerns and needs of others.

Patient/Resident Centered Care
* Provide patient/resident care according to the Plan of Care.
* Provide basic patient/resident care needs (e.g. hygiene, nutrition, elimination, physical comfort
* measures) as assigned.
* Assist nurse and other members of health care team with care delivery as assigned.
* Provide meals and nourishment to the patient/resident according to dietary standards and the plan of care. * Documents intake and output.
* Take vital signs and document, report verbally to the nurse any acute changes in a timely manner.
* Document all patient care delivered in a timely manner as required by policy.

Provide emotional support for the patient/resident and family
*Verify how the patient/resident wants to be addressed.
*Demonstrates professional and friendly bedside manner.
*Provide time to listen and establish rapport.
*Affirm and recognize the family's role in support of the patient/resident.
*Observe any religious, or cultural restrictions or practices of the patient/resident and family.

Provide for a safe and organized environment
* Perform basic housekeeping duties in the immediate area of the patient/resident s room and bath.
* Cleans and sanitizes personal direct care items (bedpan, urinal, etc) per policy/standards.
* Ensure that safety hazards related to fall risk are removed or controlled i.e. cords, oxygen tubing, clutter etc.
* Ensure that Oxygen signage is displayed, and tanks are stored correctly.
* Ensure that bedrails, bed alarms and personal alarms are utilized correctly and encourage family and visitors to do
so.

Ensure that the patient/resident has all the required supplies needed for care
* Stock the necessary medical supplies and skin care products in the patient/resident care area.
* Stock the required linens and incontinent supplies in the patient/residents room.
* Transports patient/resident as needed.
* Transports specimens and supplies as needed.
*Transoports specimens and supplies as needed.

Performs other duties as assigned

Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma or GED

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• Cert Nurse Assistant
• Basic Life Support (BLS) through the American Heart Association (AHA)

Required Minimum Experience:

Less than 1 year related experience Required

Required Minimum Skills:

Ability to read, write and speak the English language.
Basic computer skills required.
Strong customer service and interpersonal skills.
Ability to collaborate with other health care providers in the provision of patient care.
ability to multi-task essential.
ability to function in stressful and emergency situations essential.
strong detail orientation required.
computer skills required.
time management skills are required.