Job Summary:

The Medication Assistance Coordinator serves as the hub for prior authorizations, patient assistance programs, co-pay
assistance program, foundation programs, and additional programs allowing patients to access medications associated
with key service lines within the medical center as well as health system clinics. This position is responsible for providing
front line, direct contact with patients, families, providers, nurses, social workers and pharmacies. The Medication
Assistance Coordinator performs all the essential functions of the Pharmacy Technician.

Core Responsibilities and Essential Functions:

Screens, processes and completes prior authorization, patient assistance, co-pay assistance, foundation
assistance and other medication programs.
Follows up with patients and providers on refill and reauthorizations as required by payers or assistance
programs.
Processes prescriptions through AU Health IT platforms in an accurate manner.
Coordinates shipping and delivery activities associated with common carrier and courier services to assure
accurate and timely medication delivery.
Cross trains to provide staffing as a Pharmacy Technician.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma General or GED General
• or Bachelors General-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• Cert Pharmacy Tech
• Registered Pharmacy Tech

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 2 years pharmacy as a technician Required or
Minimum 3 years Medication assistance or similar role in a physician's office, medical center or
pharmacy Preferred and

Required Minimum Skills:

Strong communication
Organization
Prioritization
Time management
Integrity
Microsoft office
Medical terminology
Experience with prior authorizations, patient assistance programs, co-pay assistance programs and foundation programs
Experience with insurance, claim adjudication, and claim appeals
Experience with Pioneer & Cerner