Facility: Wellstar MCG Health

Job Summary:

Receives information from hospital staff and visitors concerning repairs and unsafe conditions that need attention. Acts as the liaison between customers and the Facilities department and follows up on repairs and services. Notifies and reports any dangerous or unsafe conditions to the Safety department and supports Security when needed.

Detailed Description:

Receives calls from customers and Facilities staff and relays information by page, phone or overhead intercom. Announces fire drills and activations, all information, and emergency codes via intercom. Reports elevator issues and/or entrapments to contractor and Facilities. Enters all work-orders into Maximo and forwards information to mechanics. Follows up with customer to ensure satisfaction of work and services completed.

Conducts fire-watch in construction areas inside the hospital when life safety protocol is initiated. Records and reports findings to the Safety department.

Monitors all emergency notifiers for the fire system. Monitors all medical gas alarms, hospital infant alarms and pneumatic tubing system alarms.

Supports Safety department and answers calls when technicians are out of the office. Checks emergency phones in elevators.

Education:

Required: High School Diploma OR GED

Preferred: Trade School Diploma/Degree AND 1 Year of costumer experience