Facility: AU Medical Center, Inc.

Job Summary:

The Enhanced Benefits Coordinator serves as the hub for prior authorizations associated with key service lines
within the medical center as well as health system clinics. This position will obtain and validate insurance and financial
information, obtain any required precertification and/or prior authorization for in office administered medications, and provide
benefits overviews to patient prior to treatment. This position is responsible for providing front line, direct
contact with patients, families, providers, nurses, social workers and pharmacies.

Core Responsibilities and Essential Functions:

Screens, processes, and completes prior authorization through medical benefits and pharmacy
benefits.

Follows-up with patients, providers, and insurance plans on refills and reauthorizations, as required
by payers.

Processes infusion/injection appointments through AU Health IT platforms in an accurate manner.

Coordinates with Medication Assistance Coordinators for specialty medications filled through
pharmacy benefits or medications accessed through assistance programs. Coordinates shipping activities
associated with patients own medication to ensure accurate and timely medication delivery.

Collaborates with other members of the Pharmacy Department team for performance improvement,
customer service excellence, and quality assurance (teamwork).

Required Minimum Education:

High School Diploma or GED

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• CPHT - Cert Pharmacy Tech

Required Minimum Experience:

1 year Pharmacy Technician role or in enhanced benefits or similar role in medical
office/center, Pharmacy

Required Minimum Skills: