Facility: Acworth Health Park

Location: Acworth Health Park

Job Summary:

Assist the pharmacists in providing quality pharmaceutical care to all patients by performing technical duties in the pharmacy department, working under the supervision of the Pharmacist. Train and supervise the support personnel (technicians) on the processes, procedures as well as software applications in the retail pharmacies. To assist the management team in generating reports, working with data, and resolving inventory issues.
Duties include: Retrieving prescription orders, counting, pouring, measuring and weighing tablets and medications, mixing medications, selecting the proper prescription container, creating prescription labels, maintaining patient profiles, completing cash register transactions, answering phones, taking inventory of over-the-counter medications, being aware of the latest medicines and their availability.

Core Responsibilities and Essential Functions:

Prescription Filling:
* Data Intake from Patients must be able to acquire the necessary information needed to properly fill a prescription. Must be thorough in obtaining all the legally required data information mandated by law to fill prescriptions successfully and legally.
* Prescription processing- Must be able to utilize the existing computer software program to aid in processing prescriptions. Knowledge in dealing with third party payers and solving issues related to electronic adjudication. Must be able to accurately record prescriptions dispensed. Must be able to contact physicians and benefits providers as necessary to process a prescription. Must be able to complete third-party insurance forms and other paperwork.

Cash handling:
* Must be capable of completing cash transactions with customers. Must be capable of using POS equipment, credit card processing machines as well as cash transactions. Must be able to run end-of-day reports from the POS cash register and do proper business closing procedures.

Supervisory Responsibilities:
*Responsible for supervising technicians working in the retail pharmacy.
*15 Assigns daily, weekly, and monthly tasks to technicians working within the retail pharmacy
*Trains new personnel (technicians) on the software systems used including the POS.
*Capable of trouble shooting problems within the retail pharmacy.
*Works as a coordinator for the standardization of procedures across the various retail pharmacies
*Assists management in running various reports to be used to report out on behalf of the business.
*Process end of month/year paperwork and file accordingly and place in storage.

Other Duties:
*Provides a professional and confidential environment for customers on all occasions
*Helps Ensure compliance with all Federal and State rules and regulations that pertain to the scope of practice of a retail pharmacy.
*Inventory and stock prescription and over the counter medications and supplies.
*Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
*Must be able to generate reports from the pharmacy computer system
*Must be knowledgeable with pharmaceuticals and OTC items. Must properly prepare/compound ointments, and creams, etc. Must be aware of the latest medicines and their availability.

Telephone transactions:
* Must be courteous with the telephone transactions, must be able to represent the business well over the phone. Must have good telephone communication skills.

Performs other duties as assigned

Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

High School graduate Required or
GED from an accredited program. Required

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• Cert Pharmacy Tech

• Registered Pharmacy Tech

Additional License(s) and Certification(s):

Must be licensed by the state of Georgia. Upon Hire Required

Required Minimum Experience:

Exposure/experience in all phases of retail pharmacy operations Required and

Minimum 2 years Experience in a retail pharmacy setting Preferred and
Retail pharmacy operations, data entry into pharmacy software system, purchasing/inventory control, controlled substance documentation, data intake from customers, and good customer service skills. Preferred

Required Minimum Skills:

Minimal typing skills.

Basic computer skills.
Good oral communication skills.
Good Mentoring skills.
Good interpersonal skills.
Ability to lift a minimum of 30 pounds.