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Nurse Navigator - Stroke Clinic

Wellstar Medical Group • Marietta, GA • Nursing: Non-Bedside • 111944 • Days • Full-Time


This is a liaison position requiring clinical experience, self-direction, attention to detail and follow-up, and ability
to communicate effectively with staff, patients, families and the public. In conjunction with physicians and
members of disease-specific teams, the Nurse Navigator is responsible for guidance and coordination of
services for Stroke clinic patients and their caregivers through the continuum of care.


Core Responsibilites and Essential Functions

  • Patient Coordinator and Liaison
    * Coordinate patient follow through: Pre-Op, Acute, and Post-Operative phase.
    * Ensures compliance with regulatory standards to obtain or maintain disease specific certification.
    * Work with Unit Manager to address individual program expectations related to patient care outcomes.
    * Serve as a liaison between patient and physician
    * surgery. Identify patients who will benefit from navigation and assistance with barriers including.
    * but not limited to: insurance, financial issues, need for personal support, mobility or sensory.
    * deficits, transportation and language.
    * Maintain and disseminate current information about medical and community resources.
    * Evaluate outcomes of interventions and services and revise strategies as needed.
    * Be available to patients and staff as resource for information, questions and concerns.
    * Use Evidence Based practice to guide new initiatives in the community and in the inpatient arena related.
    * to both bariatric and spine surgery. Coordinates with unit Manager/Educator/APN on maintaining best practices.
    * Facilitate Performance Improvement activities with primary focus on patient outcomes and program efficiency.
  • Marketing
    * Identify or assist in developing appropriate multimedia education material with input and approval of Disease Site Team and Marketing Department.
    * Provide and document initial and ongoing education to patients and caregivers about disease, treatment, diagnostic procedures, and other information.
    * Participate in community outreach related services.
    * Use adult learning principles when developing or presenting information.
  • Professional Nurse Practice
    * Manner and dress reflect image of professional health care provider in World Class Health setting.
    * Demonstrate outstanding written, verbal, non-verbal and interpersonal communication skills.
    * Possess current knowledge about disease, therapy, diagnostics, technology etc. by seeking and participating in formal and informal education opportunities.
    * Workwith unit Inpatient Educator to coordinate professional education for the staff and the community.
  • Customer Service/Employee Engagement
    * Partners with Professional Practice and Unit Managers to reinforce expectations in pathway
    * implementation at the local level.
    * Participates in service recovery, as needed.
    * Serves as a secondary liaison to the physicians to facilitate physician satisfaction.
    * Assists Unit Managers with team building efforts to facilitate engagement, attending staff meetings,as needed.
    * Monitors customer satisfaction and feedback and offers suggestions for improvement.

Required for All Jobs

  • Performs other duties as assigned
  • Complies with all WellStar Health System policies, standards of work, and code of conduct.


Required Minimum Education

  • Bachelor's Degree Nursing Required or
  • Master's Degree Science degree in Nursing Required

Required Minimum Experience

    • Minimum 3 years of adult acute care clinical experience. Required

Required Minimum Skills

  • Strong organizational skills.
  • ability to work independently with minimal supervision.
  • strong communication and interpersonal skills with a positive presence.
  • critical thinking, reasoning, and problem-solving skills.
  • broad-based knowledge of clinical, psychosocial and pathophysiological theories
  • related to nursing diagnosis and treatment.
  • teaching skills and understanding of group dynamics.
  • Ability to multi-task

Required Minimum License(s) and Certification(s)

  • Reg Nurse (Single State) Required
  • RN - Multi-state Compact Required
  • Basic Life Support Required
  • BLS - Instructor Required
  • BLS - Provisional Required

Additional Licenses and Certifications

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