IT Field Support Tech 1-2nd Shift
Kennestone Hospital • Marietta, Georgia • Day Shift • Full Time • JR-44778Facility: Kennestone Hospital
Overview
The IT Field Support Technician is responsible for installation, support, inventory enhancement and management of networked and non-networked hardware such as desktops, laptops, thin clients, printers, and peripherals. In addition, the IT Field Support Technician is responsible for problem resolution/troubleshooting/training and communicating with end users in a timely and customer-oriented manner. Assist with the deployment and maintenance of service level agreements with appropriate reporting and documentation. All other duties as assigned.
Required Minimum Education:
- High school diploma or equivalent Required
- Associate's Degree Preferred
- Bachelor's Degree in computer science or related field Preferred
Required Minimum Experience:
- Minimum 2 years experience preferred in customer service/ / IT Support Preferred
Required Minimum Skills:
- Desktop operating systems, hardware, printers and peripherals, desktop applications (i.e. Microsoft Office products etc.), LAN/WAN Connectivity.
- Strong communication, presentation, and customer relation skills.
- The individual must be able to communicate and have good team building skills.
Onsite - Primary Location: WellStar Kennestone Hospital, North Fulton Hospital, Secondary Location: Windy Hill Hospital, Cobb Hospital, Paulding Hospital, Douglas Hospital
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