Facility: Wellstar MCG Health

Position Summary:The Informatics Specialist is a professional who is under the direction of the Manager of Clinical Informatics. This
role is to provide informatics services to Directors, Managers, and staff. Participates in the assessment of needs
pertaining to practice management / clinical information systems, including hardware, software, staff
development and management support specific to front office operations. Provides content expertise that
supports front office teams. Informaticians transform health care by analyzing, designing, implementing, and
evaluating information and communication systems that enhance operational efficiencies, improve patient
scheduling and registration experiences and improved patient portal experiences.
In collaboration with operational leaders, this role is responsible for the design, development, and
implementation of the front office operations plans. Provides leadership and change management methodologies
to advance the operations team utilization of informatics. Oversees end user optimization and efficiency, embeds
evidence based, and analytics model to ensure patient outcomes and improve front office performance. Works
with members of the information technology departments, Directors, Managers, super-users, clinical
departments and other WHS personnel to
accomplish strategic goals.

Position Requirements:Associate's Degree. Minimum 5 years health-care management experience (7 years if Assoc. Degree. Ability to read, write and speak the English language. Strong customer service skills. Proficient in the use of Internet browsers and Microsoft Office products. Excellent verbal and written communication skills. Must be organized and have the ability to analyze and trouble shoot problems. This individual must have good interpersonal skills and be able to work as part of a team. Ability to multi-task is essential, as is the ability to function in stressful and emergency situations. Strong detail orientation and time management skills are required. Knowledge of clinical practice operations and clinical workflow in a office setting are necessary. Epic certification within 1 year of hire.