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Bus Intelligence Specialist

VIRTUAL-GA • Atlanta, Georgia • Shift • Full Time • JR-36642

Facility: VIRTUAL-GA

Job Summary:


The BI Specialist provides data analytics and visualization services to WellStar. The specialist is responsible for creating interactive visualizations, reports and dashboards to support business decisions using a range of technology tools for many basic and routine requests.
The role is expected to gather requirements from customers, develop an understanding of the data, select the best tool and visualization, and design, develop and distribute the analysis or visualization. The BI Specialist also coordinates with the Subject Matter Experts (SME), the EI team and IT counterparts to insure proper governance of the data and appropriate data structures for reporting are in place. Performing documentation of many aspects of data governance. This individual will serve as a SME regarding the tools and techniques used for visualization of information and deliver timely, accurate and actionable information to the organization.
The BI Specialist must comfortably represent the EI department within the organization. The BI Analyst is also expected to have a working knowledge of the primary visualization tool(s) used by WellStar.

Core Responsibilities and Essential Functions:


Analytics and Visualization Development
* Work directly with the customer to understand the business requirements for information needs.
* Select the most appropriate visualization tool and delivery mechanism for requests. This includes selection of the best graphical or numerical representation of the information and the appropriate level of interactivity and drill down. Validate process and choices with BI Analysts and Senior BI Analysts
* Design, develop, document and distribute the selected visualization while working with the customer within the guidelines of the WellStar Enterprise Intelligence (EI) framework.
* Develop appropriate level of insight to and understanding of the information being analyzed and apply credible qualitative and quantitative methods of analysis considering the type of data being measured insuring statistical validity wherever possible.
* Deliver end user training to the customer on the use of the tools and method of interpretation of the visualization.
Collaborate with customers, IT and other EI on data structure needs, governance and meaning
* Act as a liaison with the customer to communicate data structure or metric needs for appropriate data model build to the EI staging team members and counterparts in IT responsible for data warehouse and data model build.
* Develop a working knowledge of the lineage, metadata and overall meaning of data being analyzed and document appropriately per EI and WellStar guidelines.
* Identify and source where possible, data quality issues impacting analyses and bring issues to EI leaderships and other appropriate individuals attention.
* Apply appropriate statistical and mathematical principles to all analyses.
* Have a working understanding of benchmarking and comparative analysis techniques and interpretation.
* Develop an excellent understanding of data transformed, managed and reported specifically by the EI team (e.g. cost accounting, operational benchmarking, quality benchmarking, patient satisfaction, etc.)
Organizational expert technologically regarding data analytics and visualization
* Maintain an understanding of relational databases in concept and how to practically work with the data housed therein.
* Maintain an understanding of primary technology tools used by WellStar to present information (e.g. SQL, SSRS, Advanced MS Excel, MS Sharepoint, SAS, and other tools)
* Continually look to maintain, grow and develop knowledge and skills in applicable tools.
* Develop an understanding of current visualization best practice and trends.
Other Duties
* Understand process improvement techniques utilized at WellStar and practice them with your own work processes. Participate on BI team on process improvement efforts to improve productivity and quality of output.
* Participate in departmental and cross-functional teams representing EI as needed.
* Work independently and multi-task effectively on multiple assignments as needed.
* Communicate effectively and appropriately within the organization while representing the EI department.
* Other duties as assigned.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:


Bachelor's Degree BS/BA in Information Systems, Computer Science, Engineering, Statistics Required or
similar technical degree Required or
BS/BA in another field with significant work experience in data analytics and visualization. Required and
Clinical educational background Preferred

Required Minimum License(s) and Certification(s):


All certifications are required upon hire unless otherwise stated.

    Additional License(s) and Certification(s):

    Required Minimum Experience:


    Minimum 1 year + working directly with customers from requirements gathering, functional design, development and delivery of interactive data visualization. Required and
    Minimum 1 year + working with complex data sets in a relational database environment with tools such as SQL Server, MS Access, SAS, MS Excel and other 3rd party visualization tools. Required and
    Experience and familiarity working with healthcare specific data, concepts and terminology is strongly Preferred

    Required Minimum Skills:


    Background in designing and building publication-ready interactive and self-guided data visualizations using diverse sets of structured and unstructured data.
    Aptitude toward understanding technology concepts and techniques and learning to use new data management and presentation toolsets.
    Working knowledge of SQL or other common query language.
    At least intermediate skills working with relational database structures and concepts.
    Familiarity with common statistically appropriate means of data and process analysis.
    Personal desire for continuous knowledge and skill growth and development.
    Excellent analytical and problem solving skills.
    Strong attention to detail and accuracy and a sense of personal accountability.
    Self-motivated and well organized with strong time management skills.
    Ability to work independently or in a team environment.
    Strong interpersonal communication skills and the ability to work well with all levels of the organization.

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